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arcadia - Greek cruises

P&O Cruises UK Arcadia cruises Greek
Length: 935ft Year: 2005
Beam: 96.00ft Draft: 26.00ft
Cruising speed: 24kn Bars/Lounges : 14
Casino : 1 Crew: 880
Gross Tonnage: 83,000 Gym: 1
Onboard Currency: GBP Passenger Capacity: 2388
Show Lounge: 2 Swimming Pools: 2
14 Places to Drink 24 Hour Room Service
All Main Meals Included Art Gallery
Boutique Cinema Casino
Child Free Ship Cyb@centre
Library Poolside Grill
Spa Sports Court
Three Tier Theatre  
 

ARCADIA INFORMATION

Everything about Arcadia is indulgent. Her size. Her choice of modern facilities. Her stylish accommodation. Over 3,000 British artworks are displayed around her decks. And her exterior glass lifts offer far-reaching views across the ocean. Stylish in design and atmosphere, child-free Arcadia offers a classic cruising experience. With many innovative signature features, she offers an experience that is quite unique. A three tier theatre. A fine dining restaurant, which spans two decks. And a luxurious spa, complete with thermal suite and hydrotherapy pool. On board, you can also dine in Arcadian Rhodes - created by well-known British chef Gary Rhodes. You can sample a fusion of Oriental flavours in The Orchid. Enjoy five course menus in the main restaurant. As well as enjoy more relaxed dining in the Belvedere food court and out on deck.

ABOUT P&O CRUISES UK

Sailing Britain's largest fleet , P&O Cruises has earned the reputation as a leader in word cruising. Since pioneering cruise holidays in the 1880's they have been perfecting, redefining and developing them ever since.

The tone of P&O Cruises remains distinctly British, with British officers, 95 per cent of passengers ar efrom the British Isles

Deluxe Balcony Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath, shower and WC
  • Wardrobes and drawer space
  • Two seater sofa and table
  • Vanity unit/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Balcony with two chairs and small table
  • Fully air-conditioned
 

Inside Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Large picture mirror
  • Fully air-conditioned
 
 

Large Inside Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Large picture mirror
  • Fully air-conditioned
  • Two seater sofa
 

Mini-suite with Balcony

Two lower beds convertible to a king-size bed
Bathroom with full-size whirlpool bath, dual sink vanity unit, WC and separate shower
Wardrobes and drawer space
Two seater sofa, two chairs and table
Vanity unit/writing desk
TV, DVD player and radio
Safe, hairdryer and refrigerator
Tea/coffee making facilities
Binoculars
Slippers and bathrob
Direct dial telephone
Balcony with two loungers, two chairs and a table
Fully air-conditioned
Ironing board and trouser press

 

Outside Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Picture window
  • Fully air-conditioned
 

Outside Stateroom with Obstructed View

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Picture window
  • Fully air-conditioned
  • Outside stateroom grades NA has its view obstructed by safety equipment.

 

 

Single Balcony Cabins

  • Fully air-conditioned single balcony cabins have one lower single bed with wardrobe and drawer space. The bathroom has a shower and WC plus a hairdryer. There is a vanity/writing desk and chair, TV, plus a radio, telephone, safe and tea and coffee making facilities. Floor to ceiling sliding glass doors lead to your balcony with recliner chairs and table.
 
 

Single Inside Cabins

  • Fully air-conditioned inside cabins enjoy one lower single bed with wardrobe and drawer space. The bathroom has a shower and WC plus a hairdryer. There is a vanity/writing desk and chair, TV, plus a radio, telephone, safe and tea and coffee making facilities.
 
 

Suite with Balcony

  • Two lower beds convertible to a king-size bed
  • Bathroom with full-size whirlpool bath, dual sink vanity unit, WC and separate shower
  • Wardrobes and drawer space
  • Dressing area
  • Butler service
  • Three seater sofa, two chairs and table
  • Vanity unit/writing desk
  • TV, DVD player and Hi-Fi
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Binoculars
  • Slippers and bathrobes
  • Direct dial telephone
  • Balcony with two loungers, two chairs and a table
  • Fully air-conditioned • Ironing board and trouser press
 

Arcadia

G Deck
Arcadia Decks
Please Select Deck
Arcadia G Deck overview
 
Arcadia G Deck layout
Deck Plan Keys
Arcadia G Deck plan keys
Cabin Description

Outside Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Picture window
  • Fully air-conditioned
Outside Stateroom  Outside Stateroom
Click to enlarge
 

Inside Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Large picture mirror
  • Fully air-conditioned

Click to enlarge
 

Large Inside Stateroom

  • Two lower beds convertible to a king-size bed
  • Bathroom with small bath or shower and WC
  • Wardrobes and drawer space
  • Table
  • Vanity/writing desk
  • TV and radio
  • Safe, hairdryer and refrigerator
  • Tea/coffee making facilities
  • Direct dial telephone
  • Large picture mirror
  • Fully air-conditioned
  • Two seater sofa
Large Inside Stateroom  Large Inside Stateroom
Click to enlarge
 
 
Meridian Restaurant
  • At the stern end of F Deck, with easy access from the aft lifts, you will find the two-tier Meridian Restaurant – a first for P&O Cruises! Featuring a galleried layout, refined décor and silver service, every night will be an occasion in the Meridian Restaurant. As you enter the restaurant you'll be welcomed by the sight of beautifully laid tables adorned with the whitest of linen. Warm creams and yellow colours set a natural tone within the restaurant, and a spiral staircase, central bandstand and a collection of unusual, hand-made, fibre-optic enhanced glass chandeliers add drama to your dining experience. Surrounded by art depicting natural themes including trees, landscapes and plant structures, you can enjoy a six-course menu featuring an eclectic range of traditionally British cui.

Located on F Deck deck
Meridian Restaurant
 
The Belvedere Food Court
  • For flexible dining at any time, visit The Belvedere Restaurant, midship on Lido Deck, just aft of the central lifts. So named because it commands fine views through floor-to-ceiling windows, The Belvedere food court offers informal dining around the clock. With a wide choice of menus from Oriental and Italian to bistro-style dishes and a delicatessen counter, this stylish and modern venue is the place to go for casual dining any time of the day or night. Light and airy, the décor has a soft, calm Japanese theme and is furnished with outside seating so you can opt to dine alfresco.

Located on Lido Deck deck
The Belvedere Food Court
 
The Orchid Restaurant
  • Experience a fusion of flavours in the oriental surroundings of the Orchid Restaurant, located at the top of Arcadia on Sky Deck, adjacent to the central lifts. Here you will be welcomed by panoramic views, an informal atmosphere and contemporary décor. Warm neutral tones, exciting materials and elegant fabrics envelope the room and the artwork combines the rich colours of eastern spices with typical oriental themes, which enriches the Orchid Restaurant's warm and relaxing ambience. The restaurant also uses eastern imagery to complement the Asian fusion cuisine on offer, including Indian, Chinese, Indonesian, Thai and Japanese. Featuring delightfully spicy or fragrant choices, the exciting menu is certain to make this restaurant a firm favourite!

Located on Sky Deck deck
The Orchid Restaurant
 

Swimming

Aquarius Pool
  • Situated at the aft end of Lido Deck is the shimmering Aquarius Pool. Crowned by two raised jacuzzis and surrounded by plenty of lounge chairs, the Aquarius Pool is an excellent place to cool off from the heat of the sun. And with the Aquarius Bar only a few steps away, a frozen cocktail is sure to add to the holiday ambience of your cruise.

Located on Lido Deck
Aquarius Pool
 
Neptune Pool
  • Located on Lido Deck, between the forward and central lifts is the sparkling Neptune Pool, Arcadia’s largest. Covered by a skydome, you can always take to the water no matter what the weather. The sliding glass roof can be retracted in good weather, or left closed in cooler climes - so you can enjoy a relaxing swim as soon as you leave Southampton! The skydome covers the entire pool area, including the Neptune Bar and Neptune Grill.

Located on Lido Deck
Neptune Pool
 

Sports and Spa

Gym
  • At the very front of the ship, high up on Lido Deck and next to the Oasis Spa, is Arcadia’s high-tech Gym. The fantastic ocean views offer a great way to unwind while you improve your fitness and stamina. Watch the waves as you work out with all the latest equipment, including exercise bikes, rowing machines, running machines, steppers, resistance machines and a range of weights. And after your workout, stop by the Oasis Spa for a relaxing massage, a stimulating therapeutic treatment or a warming and cleansing sauna.

Located on Lido Deck
Gym
 
The Retreat
  • Travel in the midship lifts to the Sun Deck and you will reach The Retreat, a room designed to be ‘zen’ - the ultimate space for relaxation. This light and airy room, with comfy cream sofas and easy chairs, floor-to-ceiling windows and a large expanse of wooden floor, provides an atmosphere conducive to activities such as Tai Chi, meditation and yoga, which are run as part of Arcadia’s New Horizons programme.

Located on Sun Deck
The Retreat
 

Casino

Monte Carlo Casino
  • The Monte Carlo Casino is conveniently located on F Deck forward next to the theatre and nightclub. It is adorned with rich fabrics including purple leather chairs around purple felt gaming tables and gives the casino a sumptuous, glamorous feel. In addition to the two roulette tables and three blackjack tables, you will find over 50 slot machines. The fun carpet complements the room well, reflecting the colour scheme of the yellows and purples of the furniture. Its proximity to Arcadia’s evening entertainment makes it a great place to continue a fun night out after post dinner drinks or a show.

Located on F Deck
Monte Carlo Casino
 

Bars and Lounges

Orchid Bar

You will find the Orchid Bar at the highest point of the ship - Sky Deck. You can reach it using the midships lifts, including the exterior lifts that travel down the port and starboard side of Arcadia. As you enter this colonial style bar you are welcomed by an array of drawings and paintings created by Martin Williams, which form a travelogue of journeys through Asia, and a warming palette of orange and reds, vibrant fabrics, wood veneer and woven cane furniture. This narrow bar occupies an impressive vantage point over the Neptune Pool and out to the ocean beyond. As the sunsets and warm ambient light pours into the room, you can enjoy a pre-dinner drink before dining on the most wonderful Asian cruisine in the nearby Orchid Restaurant, or stop by later for a post-dinner drink.


Located on Sky Deck
Orchid Bar
 
The Crows Nest Bar
  • On Sun Deck forward is where you will find the appropriately named Crow’s Nest. This relaxed lounge offers visitors sweeping panoramic ocean views and a convivial atmosphere, whatever the hour. In addition to the main seating area there are two snug areas to add a feeling of intimacy. A curved wall of glass brings light into the room and the dark and light timber-adorned pillars and bar are complemented by cream and mushroom leather chairs around the room's edge. By day, you can sit back and relax with a book in one hand and a coffee in the other, pausing every now and again to enjoy the view. And at night, you'll be able to enjoy your favourite tipple to the sound of tinkling ivories. Jazz nights, cabaret and dancing all make the Crow's Nest a perfectly relaxed and elegant post

Located on Sun Deck
The Crows Nest Bar
 
The Intermezzo Bar
  • Make your evening that little bit more special with a visit to Intermezzo, an exclusive cocktail and champagne bar located opposite Arcadian Rhodes on F Deck, midship. You can reach this elegant bar either by ascending the central Atrium staircase or by using the midship lifts. Luxuriate in Intermezzo with a glass of champagne or your favourite cocktail in hand and you'll be in the most sumptuous of surroundings. Blue and grape colours, marble and decorative balustrading creates an air of sophistication. Feature columns are dressed in rich sheer curtains, adding soft lighting by evening when the columns are lit from within. Classy, modern and the place to be seen, Intermezzo provides an elegant backdrop for an unforgettable evening.

Located on F Deck
The Intermezzo Bar
 
The Piano Bar
  • Situated at the very heart of the ship on Promenade Deck is the tastefully designed Piano Bar. Its position at the top of the atrium means it benefits from a close view of the intricate glass ceiling created by the artist Jo Downs. The light emanating from its rich hues of purples, pinks and blues combines with light wood walls and a low ceiling to give the Piano Bar an intimate evening feel. Just below on F Deck is Arcadian Rhodes and close by is the top tier of the Meridian Restaurant, making it the perfect place to enjoy a pre-dinner drink. As the name suggest, in pride of place is the piano, where the resident pianist provides a backdrop to your conversation.

Located on Promenade Deck
The Piano Bar
 
The Spinnaker Bar
  • Nestled between Intermezzo and the Meridian Restaurant on the starboard side of F Deck, is the yacht-inspired Spinnaker Bar. Large windows allow the natural ambient light to fill the room and its sophisticated yachting theme is evident in its contemporary décor. Featuring wood, steel and chrome, it has porthole style mirrors and ship memorabilia, and a luxurious colour scheme of green and aubergine.As it is just off the central walkway and close to the restaurants and evening entertainment, you will find that it is the perfect meeting place for a pre or post dinner tipple. Its relaxing ambience also makes it a pleasant retreat during the day in which to engross yourself in the latest bestseller

Located on F Deck
The Spinnaker Bar
 

Stage Shows

The Globe
  • Located in the heart of the ship on F Deck, The Globe provides a wealth of entertainment. You enter this room from the starboard side corridor, and as you do so, you’ll be met by a shining black marble bar with small starlights sparkling overhead. As the name suggests the room is circular and its subtle lighting brings a warm ambience to the room in the form of recessed lights and elegant lamps. Curvy seating and a black and gold colour scheme continue the room's classy atmosphere and fluid lines. Here you might catch the latest film release on its cinema screen, attend an art auction, enjoy a late night cabaret or boogie the night away to some live music!

Located on F Deck
The Globe
 
The Palladium
  • Arcadia’s impressive three tier theatre, The Palladium, is located at the very forward end of the ship and, whether you enter from the Promenade Deck, F Deck or G Deck, a grand entrance is guaranteed. That said, if you walk into the theatre from the G Deck port or starboard corridors, you will have the added pleasure of witnessing the unique sculptures by Andrew Logan. Inside you will find that the comfortable theatre-style-seating arcs around the stage in three tiers, affording you excellent views of the stage. In The Palladium, the drama is not confined to the stage, as the décor adds a theatrical touch of its own. A rich colour scheme of royal blue, violet, midnight blue and silver sets off the main attraction - the shows themselves!

Located on Promenade Deck
The Palladium
 

Arcadia Photos

Please click on any image to enlarge

P&O Cruises UK Arcadia cruises Greek
Arcadia
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Outside Stateroom
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Suite with Balcony
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Deluxe Balcony...
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Outside Stateroom
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Mini-suite with...
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Large Inside...
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The Globe
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The Intermezzo Bar
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The Palladium
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The Piano Bar
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The Retreat
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The Spinnaker Bar
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The Crows Nest Bar
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Orchid Bar
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Neptune Pool
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Monte Carlo Casino
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Gym
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Aquarius Pool
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The Orchid...
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Meridian Restaurant
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The Belvedere...
 

TERMS AND CONDITIONS FOR THIS CRUISE

P&O Cruises UK Europe and World VoyagesTerms and Conditions

Introduction

These are the Terms & Conditions under which you book and travel on any P&O Cruises product we sell you. You are bound by these ‘Terms & Conditions’, so it is important that you read them carefully.

We/Our/Us means Carnival plc, trading as P&O Cruises and, where the context permits, includes the Carrier. In selling you cruises and issuing you tickets, Carnival plc acts as a sales agent for P&O Cruises.

You are entering into this contract with Carnival plc trading as P&O Cruises, ARBN 107 998 443.

Certain laws such as the Trade Practices Act 1974 (Cth) and any applicable state based consumer legislation (from here known as ‘consumer laws’), are in place for your protection. They are designed to ensure the services provided by us (and, where applicable, the Carrier), are provided with due care and skill and are reasonably fit for a holiday. These Terms & Conditions do not alter any protection given to you by consumer laws.

Your agreement with us

When you first make a payment towards your cruise holiday, you accept P&O's Terms & Conditions on behalf of all passengers in the booking. Once we have received a payment, an agreement on these Terms & Conditions becomes effective between all passengers in the booking, Carnival plc and, where applicable, the Carrier.

Payments

Once you have decided on your holiday, we will need a deposit to secure your booking. It is essential that deposits are received by us within 3 days from when the booking is made. If payment is not received within this time, our system will automatically cancel your booking.

On some cruises, the deposit may be required on the day of booking or within 1-7 days of making the booking, as controlled by P&O Cruises.

Please note, all passengers within a booking must travel on the same fare type. It is essential that you make final payment by the due date and in accordance with the fare type you have purchased. If payment is not received, bookings will be automatically cancelled and our ‘Cancellation & Refunds’ policy will apply.

If you are making a booking within the ‘final payment due’ period of your selected cruise, full payment is required at the time of booking.

Travel insurance

We strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance, you will not be able to claim for any cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan.

Cancellation & Refunds

Although we would love to see you on board, we understand that plans can change. Should you need to cancel your holiday, we ask that you notify your Agent or our Customer Service Team at your earliest convenience. The refund or cancellation charge that will be payable depends on the amount of notice you give us and the fare type you have purchased, as follows:

Days prior to departure

Cancellation Charge

>90 days

Deposit *

8964 days

25% *

6343 days

50% *

4215 days

75% *

<14 days

100%

* An additional Cruise Republic cancellation fee of $200.00 will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

Please note, promotional fares may have different cancellation and refund conditions. Please ensure you check these at time of booking and before making payment.

Should you incur cancellation charges, you may be able to claim these back from your travel insurance company depending on your circumstances and your level of cover. Please check with your insurer for full details. You should always ensure that you have adequate travel insurance when you have made your booking so that you are covered for such eventualities.

Changing your cruise holiday

Please note, if you choose to change your booking to a different cruise, or to a different sector of a World Voyage, it will be considered as a cancellation of your original booking. In this instance, our cancellation charges, as per our Cancellation & Refunds policy, will apply.

Your fare

Your fare is determined by the fare type, the number of passengers in your stateroom, its location on the ship, the amenities offered, port charges, government taxes, any airfares including taxes and fees, any transfers and any hotel accommodation. Child fares, where applicable, only apply when children occupy the 3rd or 4th bed in a stateroom.

Fare changes

Once booked, your fare is only subject to any increased taxes, which will be added to the fare or to your on board account. Sometimes we will release promotional fares. These can be offered and withdrawn at any time.

If you decide to change to one of these promotional fares, you will need to cancel your existing booking and our 'Cancellation & Refunds' policy will apply.

Stateroom changes

We reserve the right to change the stateroom allocated to you at any time at our discretion. In addition, when a booking is made as a ‘Guarantee’ it will be berthed at our discretion and allocated a stateroom in the grade booked or higher at a later date.

Please refer to 'Guarantee' (GTY) Bookings – see above.

Fuel supplement

We may elect to impose a fuel supplement at any time, which will apply to new bookings only. The total price quoted to you at the time of booking will be inclusive of any applicable fuel supplement.

Booking changes & ticket requests

Once you have made your booking, please check your invoice, ‘Cruise Personaliser’, or with your Travel Agent to ensure the details are correct. Should you need to make changes to your booking or request tickets, the following administration charges will apply:

 

Changes/Request

Charge

Spelling correction

(per person)

$0

Replacement passenger*

(per person)

$25

Re-issue of ticket

(per request)

$25

* One original passenger from the booking must always remain in the stateroom. If the cancelling passenger was the only person that qualified the booking for a promotional fare (e.g.: past passenger fare), additional and remaining passengers will no longer be entitled to this promotional fare. The booking will revert to a different fare and the remaining passengers will need to pay the difference in cost, if any.

Pregnancy

Passengers who will be pregnant during their cruise are required to supply a physicians ‘fit to travel’ note, including your estimated due date, prior to embarkation. We are unable to accept any passengers who will have entered their 24th week or later of pregnancy, by the end of the cruise.

Minimum age to travel

To ensure suitable supervision there needs to be at least one passenger 18 years or older in each stateroom. Passengers under the age of 18 years must travel with a parent or guardian over the age of 21 years. We welcome children 12 months and over to cruise with us, except on Arcadia and Artemis, which are dedicated to adults over 18 years of age. We are unable to accommodate infants less than 12 months due to limited neo-natal facilities on board. Please note, infants aged 6 months and over are permitted to travel on selected cruises, please enquire at the time of booking.

Children

Parents/guardians are responsible for children at all times. Children under the age of 16 years must not be left unaccompanied on the ship whilst visiting a port of call. Infants aged between 6 months and 2 years must remain with their parent/guardian at all times. If a child displays dangerous or disruptive behaviour, the ‘Rights of the Captain’ will be applied to both parent/guardian and child.

Requirements to travel

Passports, visas and vaccinations are your responsibility. Without the necessary passport, visas and/or vaccinations local authorities may deny you boarding, prevent you from going ashore, issue a fine or deny the ship entry into the port. Passports are required and must be valid for a minimum of 6 months beyond the date of the cruise return. In addition, travel on our cruises will not revalidate an Australian re-entry visa.

Alcohol & gambling

We are committed to the responsible service of alcohol. There may be times when we consider it appropriate to refuse the service of alcohol to a passenger for any reason. Any alcohol purchased ashore may be collected at the gangway for safe keeping and will be returned to you on the last day of your cruise. Passengers must be 18 years of age or older to purchase and drink alcohol or gamble on board P&O Cruises ships at all times. Passengers aged 16 and 17 years may be bought beer, cider or wine to drink with a meal in the restaurants when accompanied by an adult. Government issued photo identification may be requested.

Your health

We care about the health and safety of our passengers. To assist, please advise us at the time of booking if you have any condition that requires medical attention, medication or special treatment. We may also ask you to complete a health questionnaire.

If a passenger has a condition that we decide may seriously affect the enjoyment, health or safety of themselves or any other person on board, we can refuse or cancel a booking, where necessary. We will give reasonable consideration when reaching this decision and will advise you as soon as possible. Provided you have given us all relevant information about the condition at the time of booking, you will be entitled to a full refund if we cancel your booking on the basis of this condition.

On board Medical Centre

Each ship has a Medical Centre that is staffed by registered doctors and nurses, who are available during scheduled times to provide medical care for everyone on board. They are also available 24 hours a day, 7 days a week for medical emergencies. Our Medical Centre is only for medical needs arising on board and cannot cater for treatments that you know you will require while on holiday. We are not a healthcare provider and may not be held liable for the sickness, injury or death of any passenger arising from any advice, treatment, care, services or any omission by medical staff. These medical providers exercise their own medical judgement and expertise.

On board medical charges

All cruises on our ships are outside the scope of Australian Medicare, New Zealand Accident Compensation Corporation (ACC) and private health insurance. Consultations, treatments and medications are charged at private rates in Pounds Sterling and must be paid by you and claimed through your travel insurance.

Ship & Itinerary changes

We will do everything we reasonably can to make sure everything goes according to plan; however, sometimes changes can happen that may affect your holiday experience. This could include weather, mechanical difficulties, civil unrest or any other unforeseen circumstances.

In addition, we may charter all or part of the ship or remove the ship from service where this becomes necessary. We may change the itinerary, ship or cancel the cruise due to operational or commercial requirements.

We will notify you of these changes as soon as we can. Where we cancel a cruise or make a significant change to the ports in your itinerary prior to departure, you will have the choice of:

The new itinerary;

An alternative cruise of comparable standard, if available; or

Cancelling the cruise for a full refund of your fare paid.

If we are required to change the itinerary or cancel the cruise due to safety, maritime law, severe weather or to protect human life or health, we are not required to provide any compensation. With this in mind, please do not make any important arrangements or meetings based on the proposed itinerary.

Rights of the Captain

If a passenger seriously affects the safety, well-being or enjoyment of themselves or any other person on board, the Captain has the right to confine, sedate or disembark the passenger. In such cases, we are not responsible for any expenses including your return home. In addition, you will not be entitled to any refunds. While the Captain will always act reasonably in these circumstances, you accept that the safety, well-being and enjoyment of everyone on board comes first.

Leaving the cruise early

If you are required or choose to leave the cruise for any reason, we are not responsible for any expenses, including your return home. This also applies if you do not return to the ship after a port visit in time for sailing. If we assist you with any costs, you will need to repay us on your return. In addition, you will not be entitled to any refunds.

Legal matters

In the unlikely event you have reason to take legal action, you agree to use all reasonable efforts to bring the issue to our attention as soon as possible.

Where permitted by consumer laws and other laws, we shall not be liable for:

Loss of, or damage to, any luggage or other belongings

Sickness, injury or death, unless caused by our proven negligence.

In addition, our liability will be reduced in proportion to any negligence or fault on your part.

This contract is governed by the laws of New South Wales. You agree that any action you bring against us will be heard in New South Wales, unless consumer laws allow you to bring an action elsewhere in Australia.

You agree only to bring action against Carnival plc and not P&O Cruises or any of Carnival plc’s other related bodies corporate as defined in the Corporations Act 2001(Cth), or any other person involved or connected with the ship. You agree that Carnival plc holds the benefit of this promise for itself and also on behalf of the other parties it is intended to protect. If you do take action against any of those parties you will be required to compensate for the full amount of the actual damage or loss sustained, and any costs and expenses incurred by Carnival plc and the other person or persons against whom you claim.

Privacy

Privacy laws safeguard your personal details. Personal information During the booking process and your cruise holiday, we ask for information about you. We collect this information so you receive the highest level of personalised service. After your holiday, your information is stored so we can inform you of any special offers or obtain feedback. If you do not wish to receive such offers or be contacted to provide feedback, please let us know. We may also be required to pass your information onto various third parties such as immigration officials, service providers and insurers. If you consult the medical staff on board, any information shared with them may be made available to relevant people within our own organisation and also externally to medical specialists, insurance providers and our professional advisers.

Security cameras

For the safety and security of our passengers and crew, we use Closed Circuit Television (CCTV) to monitor and record public areas on board all our ships. If necessary, this footage may be viewed by our own personnel, advisers and external parties with a relevant interest. We are not responsible for any consequences arising from the viewing or other use of this footage.

If you would like to access your personal information or obtain a copy of our privacy policy, please contact our Customer Relations Department on:

Post: PO Box 2006

North Sydney, NSW 2059

Australia

Email: privacy@pocruises.com.au

 
 
 
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